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Payment Schedule

Understanding when and how you get paid helps you plan your finances. This guide covers LabelGrid’s payment schedule, thresholds, and methods.

Payment Timeline

How Royalties Flow

Streaming/Sales → Platform Reports → LabelGrid Processing → Your Payment
↓ ↓ ↓ ↓
Month 1 Month 2-3 Month 3-4 Month 4+

Why Payments Take Time

  1. Platform reporting delay - Stores report 30-60 days after streams
  2. Processing time - We verify and process reports
  3. Payment cycle - Payments issued on schedule

Typical Timeline

EventTiming
Music streamedMonth 1
Platform reports to usMonth 2-3
We process and verifyMonth 3
Payment issuedMonth 4

Example: Streams from January are typically paid in April or May.


Payment Schedule

Regular Payment Cycle

Payments are processed monthly:

ActionTiming
Statement generated1st of month
Review period1st-10th
Payments initiated10th-15th
Funds arrive15th-25th (varies by method)

Payment Months

Payments are issued every month for earnings that have cleared the reporting period and met the minimum threshold.


Minimum Payment Threshold

Standard Threshold

You must earn a minimum amount before payment is issued:

CurrencyMinimum
USD$25.00
EUR€25.00
GBP£20.00

If You Don’t Meet Threshold

  • Earnings roll over to the next month
  • They continue accumulating until threshold is met
  • No earnings are lost

Checking Your Balance

View your current balance and pending earnings in:

  1. Dashboard → Royalties
  2. Statements section

Payment Methods

Available Methods

MethodProcessing TimeFees
PayPal1-3 business daysPayPal fees may apply
Bank Transfer3-7 business daysVaries by bank/country
Wire Transfer3-5 business daysWire fees may apply

Setting Up Payment Method

  1. Click your profile icon in the top-right corner
  2. Select My Account
  3. Click Billing Information in the sidebar
  4. Add your payment details
  5. Click Save to confirm

Payment Method Requirements

PayPal:

  • Verified PayPal account
  • Email address must match

Bank Transfer:

  • Account holder name
  • Bank name
  • Account number / IBAN
  • Routing number / SWIFT/BIC
  • Bank address (for international)

Currency and Conversion

Base Currency

Royalties are calculated in the currency of each streaming platform, then converted to your payout currency.

Exchange Rates

  • Conversion happens at time of payment processing
  • Market exchange rates are used
  • Small currency conversion fees may apply

Receiving in Different Currency

If your bank account is in a different currency than USD:

  • Your bank may convert at their rate
  • Consider using a multi-currency account

Statements and Reports

Monthly Statements

Each month you receive:

  • Summary of earnings by platform
  • Breakdown by release/track
  • Deductions (if any)
  • Net payment amount

Accessing Statements

  1. Go to Royalties in your dashboard
  2. Select Statements
  3. Choose the month/period
  4. Download PDF or CSV

Statement Details

Statements include:

  • Gross earnings
  • Platform breakdown
  • Territory breakdown
  • Track-level detail
  • Any applicable fees
  • Net payout amount

Holds and Delays

Reasons for Payment Holds

Payments may be delayed if:

ReasonResolution
Missing payment infoUpdate payment details
Verification neededComplete ID verification
Disputed earningsWait for resolution
Account under reviewContact support
Below thresholdWait until threshold met

Releasing Holds

  1. Check your account for notifications
  2. Complete any required actions
  3. Contact support if unclear
  4. Payments resume once resolved

Tax Information

Tax Withholding

Depending on your country and tax status:

  • US withholding may apply to non-US persons
  • Tax treaties may reduce withholding
  • Provide W-8/W-9 forms as applicable

Tax Documents

At year end, you may receive:

  • 1099 forms (US)
  • Earnings statements for your records
  • Platform-specific tax documents

Your Responsibility

  • Report earnings to your tax authority
  • Keep records of all statements
  • Consult a tax professional if needed

Splits and Multiple Recipients

If You Have Collaborators

When royalties are split between multiple parties:

  • Each person’s share is calculated automatically
  • Each must meet their own threshold
  • Payments go directly to each party

Setting Up Splits

Configure splits when:

  • Adding tracks with multiple writers
  • Setting up collaborator payments
  • Assigning label/artist shares

Troubleshooting

Payment Not Received

  1. Check threshold - Have you met the minimum?
  2. Verify payment info - Is it correct and complete?
  3. Check processing time - Allow full processing period
  4. Review statements - Was payment issued?
  5. Contact support - If still missing after expected time

Earnings Seem Wrong

  1. Review statement details - Check track-level breakdown
  2. Understand timing - Earnings may be from earlier period
  3. Check all platforms - Some report slower than others
  4. Compare to analytics - Note analytics vs. earnings differences
  5. Contact support - For unexplained discrepancies

Payment Method Issues

  1. PayPal: Ensure email matches, account is verified
  2. Bank: Verify all details are correct
  3. International: Check SWIFT/BIC codes
  4. Failed payment: Update info and contact support

FAQ

”When will I get paid for streams from this month?”

Typically 3-4 months later. Platforms report with a delay, then we process and pay.

”Why is my payment less than expected?”

Check your statement for: platform fees, currency conversion, splits with collaborators, or timing differences.

”Can I get paid faster?”

Payment timing is determined by when platforms report to us. We pay as quickly as possible after receiving reports.

”What if I change my payment method?”

Update your payment info before the payment processing date. Changes after processing may delay that month’s payment.


Need Help?

If you have questions about payments or your earnings, contact our support team.