Payment Schedule
Understanding when and how you get paid helps you plan your finances. This guide covers LabelGrid’s payment schedule, thresholds, and methods.
Payment Timeline
Section titled “Payment Timeline”How Royalties Flow
Section titled “How Royalties Flow”Streaming/Sales → Platform Reports → LabelGrid Processing → Your Payment ↓ ↓ ↓ ↓ Month 1 Month 2-3 Month 3-4 Month 4+Why Payments Take Time
Section titled “Why Payments Take Time”- Platform reporting delay - Stores report 30-60 days after streams
- Processing time - We verify and process reports
- Payment cycle - Payments issued on schedule
Typical Timeline
Section titled “Typical Timeline”| Event | Timing |
|---|---|
| Music streamed | Month 1 |
| Platform reports to us | Month 2-3 |
| We process and verify | Month 3 |
| Payment issued | Month 4 |
Example: Streams from January are typically paid in April or May.
Payment Schedule
Section titled “Payment Schedule”Regular Payment Cycle
Section titled “Regular Payment Cycle”Payments are processed monthly:
| Action | Timing |
|---|---|
| Statement generated | 1st of month |
| Review period | 1st-10th |
| Payments initiated | 10th-15th |
| Funds arrive | 15th-25th (varies by method) |
Payment Months
Section titled “Payment Months”Payments are issued every month for earnings that have cleared the reporting period and met the minimum threshold.
Minimum Payment Threshold
Section titled “Minimum Payment Threshold”Standard Threshold
Section titled “Standard Threshold”You must earn a minimum amount before payment is issued:
| Currency | Minimum |
|---|---|
| USD | $25.00 |
| EUR | €25.00 |
| GBP | £20.00 |
If You Don’t Meet Threshold
Section titled “If You Don’t Meet Threshold”- Earnings are carried forward to the next month
- They continue accumulating until threshold is met
- No earnings are lost — your balance carries over automatically
Payment Request Statuses
Section titled “Payment Request Statuses”Your balance section shows the status of your most recent payment request:
| Status | What it means |
|---|---|
| Paid | Your payment has been processed and sent to your bank |
| Awaiting Payment | Your payment request is queued and will be paid soon (an estimated payment date range is shown) |
| Carried Forward | Your balance didn’t meet the minimum threshold this month and has been rolled into next month’s balance |
Checking Your Balance
Section titled “Checking Your Balance”View your current balance and pending earnings in:
- Dashboard → Royalties
- Statements section
Payment Methods
Section titled “Payment Methods”Available Methods
Section titled “Available Methods”| Method | Processing Time | Fees | Best For |
|---|---|---|---|
| Bank Transfer | 3-7 business days | Low or no fees | Domestic payments (ACH in US, SEPA in EU, BACS/Faster Payments in UK) |
| Wire Transfer | 3-5 business days | Wire fees may apply | International payments via SWIFT |
Bank Transfer vs. Wire Transfer
Section titled “Bank Transfer vs. Wire Transfer”- Bank Transfer refers to domestic electronic transfers using your country’s local payment network. In the US this is ACH, in the EU it is SEPA, and in the UK it is BACS or Faster Payments. These are typically lower cost and take 3-7 business days to arrive.
- Wire Transfer refers to international SWIFT transfers used when sending payments across borders. These typically take 3-5 business days, and wire fees charged by intermediary or receiving banks may apply.
Setting Up Payment Method
Section titled “Setting Up Payment Method”- Click your profile icon in the top-right corner
- Select My Account
- Click Billing Information in the sidebar
- Add your payment details
- Click Save to confirm
Payment Method Requirements
Section titled “Payment Method Requirements”Bank Transfer (domestic):
- Account holder name
- Bank name
- Account number / IBAN
- Routing number (US) / Sort code (UK)
Wire Transfer (international):
- Account holder name
- Bank name
- Account number / IBAN
- SWIFT/BIC code
- Bank address
Currency and Conversion
Section titled “Currency and Conversion”Base Currency
Section titled “Base Currency”Royalties are calculated in the currency of each streaming platform, then converted to your payout currency.
Exchange Rates
Section titled “Exchange Rates”- Conversion happens at time of payment processing
- Market exchange rates are used
- Small currency conversion fees may apply
Receiving in Different Currency
Section titled “Receiving in Different Currency”If your bank account is in a different currency than USD:
- Your bank may convert at their rate
- Consider using a multi-currency account
Statements and Reports
Section titled “Statements and Reports”Monthly Statements
Section titled “Monthly Statements”Each month you receive:
- Summary of earnings by platform
- Breakdown by release/track
- Deductions (if any)
- Net payment amount
Accessing Statements
Section titled “Accessing Statements”- Go to Royalties in your dashboard
- Select Statements
- Choose the month/period
- Download PDF or CSV
Downloading Payment Receipts
Section titled “Downloading Payment Receipts”You can download a PDF receipt for any processed payment:
- Go to Royalties in your dashboard
- Navigate to the Billing History table
- Find the payment period you want
- Click the document icon next to the payment entry
Receipts are available for payments with Paid or Carried Forward status.
Statement Details
Section titled “Statement Details”Statements include:
- Gross earnings
- Platform breakdown
- Territory breakdown
- Track-level detail
- Any applicable fees
- Net payout amount
Holds and Delays
Section titled “Holds and Delays”Reasons for Payment Holds
Section titled “Reasons for Payment Holds”Payments may be delayed if:
| Reason | Resolution |
|---|---|
| Missing payment info | Update payment details |
| Verification needed | Complete ID verification |
| Disputed earnings | Wait for resolution |
| Account under review | Contact support |
| Below threshold | Wait until threshold met |
Releasing Holds
Section titled “Releasing Holds”- Check your account for notifications
- Complete any required actions
- Contact support if unclear
- Payments resume once resolved
Tax Information
Section titled “Tax Information”Tax Withholding
Section titled “Tax Withholding”Depending on your country and tax status:
- US withholding may apply to non-US persons
- Tax treaties may reduce withholding
- Provide W-8/W-9 forms as applicable
Tax Documents
Section titled “Tax Documents”At year end, you may receive:
- 1099 forms (US)
- Earnings statements for your records
- Platform-specific tax documents
Your Responsibility
Section titled “Your Responsibility”- Report earnings to your tax authority
- Keep records of all statements
- Consult a tax professional if needed
Splits and Multiple Recipients
Section titled “Splits and Multiple Recipients”If You Have Collaborators
Section titled “If You Have Collaborators”When royalties are split between multiple parties:
- Each person’s share is calculated automatically
- Each must meet their own threshold
- Payments go directly to each party
Setting Up Splits
Section titled “Setting Up Splits”Configure splits when:
- Adding tracks with multiple writers
- Setting up collaborator payments
- Assigning label/artist shares
Troubleshooting
Section titled “Troubleshooting”Payment Not Received
Section titled “Payment Not Received”- Check threshold - Have you met the minimum?
- Verify payment info - Is it correct and complete?
- Check processing time - Allow full processing period
- Review statements - Was payment issued?
- Contact support - If still missing after expected time
Earnings Seem Wrong
Section titled “Earnings Seem Wrong”- Review statement details - Check track-level breakdown
- Understand timing - Earnings may be from earlier period
- Check all platforms - Some report slower than others
- Compare to analytics - Note analytics vs. earnings differences
- Contact support - For unexplained discrepancies
Payment Method Issues
Section titled “Payment Method Issues”- Bank Transfer: Verify all account details are correct (account number, routing number, IBAN)
- Wire Transfer: Check SWIFT/BIC codes and bank address
- Failed payment: Update info and contact support
”When will I get paid for streams from this month?”
Section titled “”When will I get paid for streams from this month?””Typically 3-4 months later. Platforms report with a delay, then we process and pay.
”Why is my payment less than expected?”
Section titled “”Why is my payment less than expected?””Check your statement for: platform fees, currency conversion, splits with collaborators, or timing differences.
”Can I get paid faster?”
Section titled “”Can I get paid faster?””Payment timing is determined by when platforms report to us. We pay as quickly as possible after receiving reports.
”What if I change my payment method?”
Section titled “”What if I change my payment method?””Update your payment info before the payment processing date. Changes after processing may delay that month’s payment.
Need Help?
Section titled “Need Help?”If you have questions about payments or your earnings, contact our support team.
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