Payment Schedule
Understanding when and how you get paid helps you plan your finances. This guide covers LabelGrid’s payment schedule, thresholds, and methods.
Payment Timeline
How Royalties Flow
Streaming/Sales → Platform Reports → LabelGrid Processing → Your Payment ↓ ↓ ↓ ↓ Month 1 Month 2-3 Month 3-4 Month 4+Why Payments Take Time
- Platform reporting delay - Stores report 30-60 days after streams
- Processing time - We verify and process reports
- Payment cycle - Payments issued on schedule
Typical Timeline
| Event | Timing |
|---|---|
| Music streamed | Month 1 |
| Platform reports to us | Month 2-3 |
| We process and verify | Month 3 |
| Payment issued | Month 4 |
Example: Streams from January are typically paid in April or May.
Payment Schedule
Regular Payment Cycle
Payments are processed monthly:
| Action | Timing |
|---|---|
| Statement generated | 1st of month |
| Review period | 1st-10th |
| Payments initiated | 10th-15th |
| Funds arrive | 15th-25th (varies by method) |
Payment Months
Payments are issued every month for earnings that have cleared the reporting period and met the minimum threshold.
Minimum Payment Threshold
Standard Threshold
You must earn a minimum amount before payment is issued:
| Currency | Minimum |
|---|---|
| USD | $25.00 |
| EUR | €25.00 |
| GBP | £20.00 |
If You Don’t Meet Threshold
- Earnings roll over to the next month
- They continue accumulating until threshold is met
- No earnings are lost
Checking Your Balance
View your current balance and pending earnings in:
- Dashboard → Royalties
- Statements section
Payment Methods
Available Methods
| Method | Processing Time | Fees |
|---|---|---|
| PayPal | 1-3 business days | PayPal fees may apply |
| Bank Transfer | 3-7 business days | Varies by bank/country |
| Wire Transfer | 3-5 business days | Wire fees may apply |
Setting Up Payment Method
- Click your profile icon in the top-right corner
- Select My Account
- Click Billing Information in the sidebar
- Add your payment details
- Click Save to confirm
Payment Method Requirements
PayPal:
- Verified PayPal account
- Email address must match
Bank Transfer:
- Account holder name
- Bank name
- Account number / IBAN
- Routing number / SWIFT/BIC
- Bank address (for international)
Currency and Conversion
Base Currency
Royalties are calculated in the currency of each streaming platform, then converted to your payout currency.
Exchange Rates
- Conversion happens at time of payment processing
- Market exchange rates are used
- Small currency conversion fees may apply
Receiving in Different Currency
If your bank account is in a different currency than USD:
- Your bank may convert at their rate
- Consider using a multi-currency account
Statements and Reports
Monthly Statements
Each month you receive:
- Summary of earnings by platform
- Breakdown by release/track
- Deductions (if any)
- Net payment amount
Accessing Statements
- Go to Royalties in your dashboard
- Select Statements
- Choose the month/period
- Download PDF or CSV
Statement Details
Statements include:
- Gross earnings
- Platform breakdown
- Territory breakdown
- Track-level detail
- Any applicable fees
- Net payout amount
Holds and Delays
Reasons for Payment Holds
Payments may be delayed if:
| Reason | Resolution |
|---|---|
| Missing payment info | Update payment details |
| Verification needed | Complete ID verification |
| Disputed earnings | Wait for resolution |
| Account under review | Contact support |
| Below threshold | Wait until threshold met |
Releasing Holds
- Check your account for notifications
- Complete any required actions
- Contact support if unclear
- Payments resume once resolved
Tax Information
Tax Withholding
Depending on your country and tax status:
- US withholding may apply to non-US persons
- Tax treaties may reduce withholding
- Provide W-8/W-9 forms as applicable
Tax Documents
At year end, you may receive:
- 1099 forms (US)
- Earnings statements for your records
- Platform-specific tax documents
Your Responsibility
- Report earnings to your tax authority
- Keep records of all statements
- Consult a tax professional if needed
Splits and Multiple Recipients
If You Have Collaborators
When royalties are split between multiple parties:
- Each person’s share is calculated automatically
- Each must meet their own threshold
- Payments go directly to each party
Setting Up Splits
Configure splits when:
- Adding tracks with multiple writers
- Setting up collaborator payments
- Assigning label/artist shares
Troubleshooting
Payment Not Received
- Check threshold - Have you met the minimum?
- Verify payment info - Is it correct and complete?
- Check processing time - Allow full processing period
- Review statements - Was payment issued?
- Contact support - If still missing after expected time
Earnings Seem Wrong
- Review statement details - Check track-level breakdown
- Understand timing - Earnings may be from earlier period
- Check all platforms - Some report slower than others
- Compare to analytics - Note analytics vs. earnings differences
- Contact support - For unexplained discrepancies
Payment Method Issues
- PayPal: Ensure email matches, account is verified
- Bank: Verify all details are correct
- International: Check SWIFT/BIC codes
- Failed payment: Update info and contact support
FAQ
”When will I get paid for streams from this month?”
Typically 3-4 months later. Platforms report with a delay, then we process and pay.
”Why is my payment less than expected?”
Check your statement for: platform fees, currency conversion, splits with collaborators, or timing differences.
”Can I get paid faster?”
Payment timing is determined by when platforms report to us. We pay as quickly as possible after receiving reports.
”What if I change my payment method?”
Update your payment info before the payment processing date. Changes after processing may delay that month’s payment.
Need Help?
If you have questions about payments or your earnings, contact our support team.