Account Setup

Getting started with LabelGrid takes just a few minutes. This guide walks you through creating your account and setting up your profile so you can start releasing music.

Before You Start

You’ll need:

• A valid email address
• Basic information about yourself or your label
• (Optional) Your artist name and social media links

Tip

Use an email you check regularly - this is where you’ll receive important updates about your releases and royalties.

Free 7-day trial

All standard plans (Solo, Basic, Pro, Custom, and GATE) come with a free 7-day trial. A credit card is required at signup, but you won’t be charged until the trial ends — so you can explore the dashboard and set up your profile risk-free. See Subscription and Billing for full details.

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Step 1: Create Your Account

1. Go to app.labelgrid.com and click Sign Up.

2. Enter your email address and create a password.

   Password requirements:

   • At least 8 characters
   • Mix of letters and numbers recommended

3. Click Create Account.

4. Check your email for a verification link.

Don’t see the email? Check your spam folder. If it’s not there, click “Resend verification email” on the login page.

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Step 2: Verify Your Email

1. Open the verification email from LabelGrid.

2. Click the Verify Email button (or copy the link into your browser).

3. You’ll be redirected to LabelGrid and can now log in.

Why verification matters: Email verification keeps your account secure and ensures you receive important notifications about your releases and payments.

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Step 3: Complete Your Profile

After logging in for the first time, you’ll be guided through setting up your profile.

Basic Information

Field	Description	Required
Display Name	How your name appears in LabelGrid (can be your real name or artist name)	Yes
Country	Your country of residence (affects tax and payment options)	Yes
Phone Number	For account recovery and important alerts	Optional

Account Type

Choose how you’ll use LabelGrid:

Type	Best For
Artist	Independent artists releasing their own music
Label	Record labels managing multiple artists
Manager	Managing releases for other artists

Can I change this later? Yes, you can upgrade from Artist to Label as your needs grow.

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Step 4: Set Up Your Artist Profile

If you’re releasing music, you’ll need at least one artist profile. This is separate from your account profile - it’s how your music appears on streaming platforms.

Creating Your First Artist

1. Navigate to Catalogue → My Artists.

2. Click Add Artist.

3. The artist form has four tabs. On the General tab, enter:

Field	Description	Notes
Language	Primary language for your profile	Required
Name	Your stage name as it appears on platforms	Required, must be unique
Location	Your city, country, or region	Optional
Artist Email	Contact email	Optional

4. On the Bio tab, add your biography and affiliations.

5. On the Web Presence tab, link your social media profiles (Facebook, Instagram, Spotify, Apple Music).

Important: Artist Name Guidelines

Your artist name should be:

• Unique - Not confusingly similar to existing artists
• Consistent - Spelled the same way across all releases
• Real - Not impersonating another artist

Already have music out? If you’re moving from another distributor, use your exact existing artist name to maintain your streaming history and followers.

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Step 5: Payment Setup

To receive royalties, you’ll need to add the bank account we’ll send payments to.

Adding Your Payment Details

1. Go to Profile → Billing Information → Payment Details.

2. Fill in your bank details:

Field	Notes
Bank Currency	The currency the receiving account is held in
Bank Name	The name of your bank
Bank Address	The bank’s full mailing address
Bank Country	The country the bank is in
Account Owner’s Full Name	Must match the name on the bank account

The remaining fields depend on the bank country:

• United States: Routing Number, Account Number, and Account Type (Checking or Saving).
• Canada: SWIFT/BIC, Account Number, Institution Number (3 digits), and Branch Code (5 digits).
• Other countries: SWIFT/BIC and IBAN (or Account Number for countries that don’t use IBAN, such as Australia, New Zealand, Japan, Singapore, Hong Kong, India, and Mexico).

3. Click Confirm. Once your details are saved and verified, future edits will require re-verification.

Payouts go to a bank account. LabelGrid sends royalty payments via bank transfer. We don’t support PayPal for payouts.

Tax Information

Depending on your location, you may need to provide tax documentation:

• US Artists: W-9 form required
• International Artists: W-8BEN form may be required

Why tax forms? Streaming platforms require proper tax documentation. Without it, payments may be delayed or subject to higher withholding.

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Step 6: Identity Verification (If Required)

Some features require identity verification to comply with regulations and prevent fraud.

When Verification Is Needed

You’ll need to verify your identity to:

• Receive royalty payments above certain thresholds
• Access certain distribution features
• Claim an existing artist profile

How to Verify

If your account requires identity verification, LabelGrid will prompt you in the appropriate area (typically when you first try to receive a payout above the threshold, or during the royalty profile setup at Royalties → Summary). Follow the in-app prompt and upload:

• Government-issued ID (passport, driver’s license, or national ID)
• Proof of address (utility bill, bank statement) — if requested

Review typically takes 1-3 business days. If you can’t find the verification flow and believe you need to verify, contact support and we will direct you.

Privacy note: Your documents are securely stored and only used for verification purposes. LabelGrid follows strict data protection guidelines.

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You’re All Set!

Once your account is configured, you’re ready to:

1. Create your first release - Upload your music and artwork
2. Set up distribution - Choose which platforms receive your music
3. Start earning - Collect royalties from streams and downloads

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Account Checklist

Before creating your first release, make sure you’ve completed:

• Email verified
• Profile information filled in
• At least one artist profile created
• Payment method added (for receiving royalties)
• Tax forms submitted (if required)
• Identity verified (if required)

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Common Questions

Can I have multiple artist profiles?

Yes! If you release music under different names (for different genres or projects), you can create multiple artist profiles under one account.

What if I already have music on streaming platforms?

If you’re switching from another distributor, you can:

1. Use your existing artist name exactly as it appears
2. Add your existing UPC/ISRC codes to maintain streaming history
3. Request artist profile claiming through the platforms

Can I change my email address?

Yes — open your avatar in the top-right corner and click My Account → Account Information to update your email. You’ll need to verify the new address.

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Next Steps

• Dashboard Overview - Learn your way around LabelGrid
• Your First Release - Create and distribute your first track
• Creating a Release - Detailed guide to the release process

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Need help setting up? Contact our support team - we’re here to help you get started.